Gateway's pledge to its clients is that it will: -
- Deliver a first class valuation panel management service
- Provide proactive partnering solutions to mitigate exposure to valuation related issues, including fraud in the current higher risk environment.
- Provide a flexible support team to manage all stages of the valuation process including post valuation queries, technical issues and complaints.
- Provide real time management information.
- Provide high level management support at all times and proactive input into developing lending policies and guidance to Valuers.
- Facilitate the provision of fully automatic links with mortgage processing systems at zero cost.
- Provide training and support to client’s staff in respect of all valuations related issues.
- Implement a zero-cost transition from a client’s existing supplier with no downtime.
- Commit to a service pricing structure that will not be increased (except for any increase in VAT) for the duration of the contract.
- Commit to total integrity and transparency in all aspects of its service to its clients and their customers.
For further information on our Panel Management Services please contact us and we would be delighted to discuss how we might help your business.